Sending Newsletters
- How do I send a newsletter I created using a HTML editor (Dreamweaver etc) on my computer?
- How do I send a newsletter I created in Word on my computer?
- Do you have a built-in editor?
- How do I use the Email Newsletter Builder?
- Do you offer templates?
- What are embedded images? How do I activate this option?
- How do I configure From: sender names and email addresses?
- Can I use multiple From: sender names and email addresses?
- Email Authentication (SPF, DKIM , DMARC)
- How do I configure test message recipients?
- If I send to multiple groups, are duplicates removed?
- How do I save an e-mail I'm working on as a draft?
- How do I load a previous e-mail to re-use it for a new e-mail?
- How do I load a draft version I saved?
- How do I insert an unsubscribe link?
- How do I insert a "Click here to view this email in a browser" link
- How do I insert a "Forward to a Friend" link?
- How do I configure the Forward to a Friend form?
- How does Google Analytics Integration work?
- How do I share my e-mails on social networks?
- How do I add an attachment?
- Why do I get a "Attachment too big" error message when trying to attach a file?
- Can I use video in e-mail newsletters?
- How can I personalize email newsletters? (Mail Merge)
- Can subject lines be personalized?
- Can the "Powered by" footer that is appended to my e-mail newsletters be turned off?
- Do you have an API to automate sending e-mails?
- Is YMLP.com GDPR-compliant?
Archives & Reporting
- How are opens counted? How reliable is it, and what are typical open rates?
- How are clicks counted?
- What is bounce back handling?
- How do I create an archive of past e-mails?
- How do I print my e-mails?
- Why are some e-mail programs flagging my e-mail as a potential phishing e-mail?
- Can I use a custom domain name for redirect links used for click-through rate reporting?
- Do you have an API to pull in reporting data from your our own apps?
Manage Contacts
- How do I upload an existing opt out list of unsubscribed contacts?
- How do I upload contacts from Outlook?
- How do I upload contacts from Outlook Express?
- How do I upload contacts from Windows Mail?
- How do I upload contacts from Gmail?
- How do I upload contacts from Yahoo?
- How do I upload contacts from Windows Live Hotmail?
- How do I upload contacts from a Mac address book ?
- Are duplicates removed when I upload contacts?
- Are unsubscribed contacts added back in when I upload contacts?
- Are obsolete email addresses (previously removed by bounce back handling) added back in when I upload contacts?
- How do I use filters?
- How do I view or export unsubscribed contacts?
- How do I view or export contacts removed by bounce back handling?
- Do you have an API to automate syncing the e-mail database?