Armstrong Capital Newsletter

November 2009

 

 

Jeffrey R. Armstrong

President of Armstrong Capital

 

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        Happy November! This year seems to just keep flying by. With so much going on in the real estate market and the note market some people find it hard to stay focused and be professional.  Remember first and foremost that the note and real estate business is just that, a real business.  Just because we get to work from home in our pajamas or shorts does not mean that we can let our hair down and act in an unprofessional manner when we are talking to people on the phone or emailing them.  It's not only about first impressions but also about lasting impressions. So this month I want to give you my thoughts on how to leave a professional business like phone message.

        Recently I have received several phone messages, or voicemails as we like to call them these days, from  note brokers and people in the industry that were not up to par and very unprofessional in my opinion.  Here are a few voice mails I received this week:

 

    - He left a five minute story before he said his name and phone number, then he said it so fast I had to listen to the entire message two more times to get the phone number correct;

    - She was calling from a cell phone with lots of background noise and I couldn't hear half of her message;

    - He rattled off his name, company name and phone number so fast that I couldn't understand a word he said

    - Her voice was so low that even when I turned up the volume on my answering machine I could not make out the entire message or her phone number

    - She left a message as she was picking up his son from school and she interrupted her message to me three times telling her son to wait a minute

 

And these were all in just the last few days.  I think you will agree that these messages can be put into the unprofessional category and may leave a negative impression on the person listening to the message.

 

        I've been leaving messages for years and I found some tips at www.2minuteswith.com that I thought would be helpful and good to share with you:

 

How to leave a professional business like phone message

 

    1) State your name and company name CLEARLY and slowly

    2) State your phone number CLEARLY and slowly

    3) In 1-2 sentences state the reason for your call

    4) State your name and phone number again CLEARLY and slowly

    5) Thank the person in advance and hang up

 

        Whether you are in your pajamas working from home or in a business suit sitting in a corner office, any voice mail messages you leave need to be professional and business like.  Keep that in mind the next time you call someone and you have to leave a voice mail message.  If you are not prepared properly to leave a professional message, hang up and call back when you are prepared. Then, make it a habit to leave professional messages all the time.

 

        A slightly early Happy Thanksgiving to each and every one of you! Talk to you next month! Keep on marketing, it’s going to work! TWITA!

 

Jeff Armstrong

 

P. S. - October Special Extended!!! - As an aide to help you develop your note brokering skills I am extending my offer to you through November only of my complete "Rainbow Package" of books for a very reduced price of $130!  That's over 25% off of the regularly discounted package price.  But that's not all, in addition, if you order through this email I will also send you FREE the Secrets of Paper 101 four disk audio set (regularly $99) with over 6.5 hours of straight-forward, honest beginning note business basics, again for FREE.  It includes the good, the bad and the ugly in addition to the myths of today's note business.  These are must have products in your note business library. Full descriptions of the products included are below.  I am only offering this for one month.  To order your "October Special" package just click here TODAY!

A few people have contacted me and told me that the above link did not work for them. If the link above does not work for you and you want to take advantage of this offer just email me and we will make it happen. Thanks in advance!

Jeff's Speaking and Instructing Schedule

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Contact Jeff today for information about having him Speak or Teach to your group!

Jeff Armstrong is President of Armstrong Capital and was the Editor of the NoteWorthy Newsletter from 2006-2008. A current practitioner in the seller financed note business since 1991 he is a member of the Million-Dollar Club, a Master Broker/Buyer, visiting instructor for the American Cash Flow Institute, Instructor for Nouveau Riche, Speaker for Wealth Summit and the author of several best selling industry books.  Visit www.secretsofpaper.com to learn about upcoming workshops and events and  go to www.armstrongcapital.com and click on "Note Brokers" for answers, articles and information about his Master Buyer services and how Armstrong Capital can help you succeed. He can be reached by calling 800-845-3055, faxing 818-865-2323, e-mail jeff@armstrongcapital.com.

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