Armstrong Capital Newsletter
November 2011
Jeffrey R. Armstrong
President of Armstrong Capital
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Boo! Hope you all had a safe and fun Halloween Holiday! I'll be at the NoteWorthy Convention in Las Vegas next weekend Nov 10-13, hope to see many of you there to reconnect, network and gather as an industry.
October has come and gone, and now its the season of Thanks. Thanksgiving is on the horizon for us here in the United States, and we cannot wait to dig into that turkey feast. We usually have big family get together's, where we enjoy each others company and share what we are thankful for. This is a great month to stop and remember the importance of saying thank you. Not just once a year, but every day, to all those who help make our lives and businesses possible.
In the daily rush of life, it's easy to think only about what's gone wrong. Tasks left undone. Worksheets filled out late. Calls not returned. At home we see a messy kitchen, clogged gutters, laundry piling up. We get good at criticizing.
What we are not so good at is noticing things that have gone right. The broker who sends in a complete and accurate worksheet. Who takes initiative. The investor who prices your worksheets within hours of submission. We take for granted the friend or associate who is always there when we need him or her.
Even if we remember to say thank you when someone does something extraordinary, do we think to say thank you when someone does the ordinary well? When things go right, we believe it's "normal." Yet it is often harder to do things right, day after day, than to do the exceptional once.
Two of the most powerful words are "thank you." Yet I am surprised at how much resistance people have to those words.
Some of us don't say thank you because we are afraid that if we express gratitude we'll later be asked to pay up. If you thank a note broker for sending in a complete and accurate worksheet, will the note broker expect special treatment or extras? If you thank your investor for excellent pricing, will the investor think his/her prices are too high and increase their yields the next time around?
Yet, when someone tells us they appreciate us, we don't take our mental calculators and start drawing up a bill. Instead we are just glad someone valued our efforts.
Sometimes we don't say thank you because we struggle for the right words. Here, I'll help you out: All you need to say is "Thank you. I appreciate it." If you can be more specific: "It was great the way you collected the information we asked for so quickly. Thanks." "That transaction closed very quickly. Thank you."
This Thanksgiving, as you take the time to be grateful for turkey and pumpkin pie, also take the time to acknowledge all those who contribute to your ability to sit down at that table. And don't just wait for Thanksgiving. Try it today; look for three opportunities to say, "Thank you." You'll be surprised how much good those two little words can do.
Hope this helps! Remember, Success Demands Action! More to come next month! Keep on marketing, it’s going to work! TWITA!
Jeff Armstrong
Jeff's Speaking and Instructing Schedule
Location Date Event (click for info)
Las Vegas, NV November 10-13, 2011
NoteWorthy Convention ** Salt Lake City, UT December 7-12, 2011
Real
Estate College Newport Beach, CA
January 14, 2012
Cash or Cashflow Sherman Oaks, CA
February 11, 2012
Cash or Cashflow Redondo Beach, CA
March 10, 2011
Cash or Cashflow
Los Angeles, CA Winter 2012 Secrets of Paper
San Antonio, TX Spring 2012 Note Symposium
** My Topic at the NoteWorthy Convention will be: Push The Partials: If you don’t know how, you must learn now! - With up to 80% of full purchase note transactions being cancelled in today’s market only the note brokers and note buyers that are adept at calculating, negotiating and closing partial purchase options will be able to survive and grow their business. If you are serious about the note business this is a must attend session. Jeff will share with you updated current statistics of the real estate and note markets as well as show you exactly what it means to Push the Partial! TWITA! The presentation will be on Saturday 11/12 at 1:45pm and then I will be on a Marketing Panel at 3:30pm as well. Hope to see you there!
Contact Jeff today for information about having him Speak to or Teach your group!
ONLY A COUPLE WEEKS LEFT! Our Fall Specials will be over at the end of November so you only have a few weeks left to take advantage of our Fall Specials for up to 50% off on some of our exclusive products! We are looking forward to 2012 to be an amazing year in the note business. Get the knowledge and support you need to prepare, prosper and make 2012 to be your best year ever. TWITA! :)
Look for new support, assistance and online membership options coming soon!
Jeff Armstrong of Armstrong Capital has been a note broker and investor specializing in the seller financed note industry since 1991. He can be reached by email at info@armstrongcapital.com. For more information on how he can help you with your note business, your note investments or to request a quote on a note you currently have visit www.armstrongcapital.com. He can be reached by calling 800-845-3055, faxing 818-449-4840, e-mail jeff@armstrongcapital.com.
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