Reduce the emotion; reduce the threat of lawsuit. You’ve certainly experienced the angry outburst from an associate or employee who has just learned of an event that the person took as “unfair,” no matter how rational the explanation by the decision maker. Most emotional responses to decisions in business are generated not because the person making the response feels the decision was unwise, but rather unfair. Part of the cultural fabric of your business So, enter the “Fairness Doctrine,” as a stated element in the cultural fabric of business. Simply stated, a decision or action that affects an individual must be made with consideration of the affected individual’s view of the fairness of that decision. This doctrine is a variant of “do unto others” but with a twist. The recipient of the decision in this case usually has little opportunity to respond in kind (“as you would have them do unto you”). It is this frustration coupled with the simple outcry of “That’s not fair!” - that can affect the culture of a company in ways never considered by the original decision-maker. Why do many people sue? People sue others and their companies usually because they feel emotionally that they have been treated unfairly, not just because they were affected financially. Some examples of “unfair treatment” Firing a person...To read the rest of this post, click here to go to Berkonomics.com.