In This Issue...
- 10 Crucial Factors in Positioning Yourself for Success
- 7 Simple Ways to Create Loyal Customers
- The Trust Voucher
- Why CEOs Shouldn't Outsource IT decisions to CIOs
- Online Workshop: Greater Than Yourself
- Video: The Gifts of Imperfection
- Poll Everywhere



Featured Article

10 Crucial Factors in Positioning Yourself for Success
by Dr. Nido Qubein

Positioning yourself as a professional is a continuous process of discovering new ways to take charge of the way your clients and prospects see you. Nido shares 10 crucial factors to help you better plan your strategy, so your efforts will be more successful.

Read Dr. Nido Qubein’s article, 10 Crucial Factors in Positioning Yourself for Success

Dr. Nido Qubein



Recent News

7 Simple Ways to Create Loyal Customers
by Lisa Ford

Just because something is simple, doesn’t mean it’s easy to do…all of the time. Lisa shares seven simple customer service tips, that will help you make a BIG impact on your customers.

Read Lisa Ford’s blog post, 7 Simple Ways to Create Loyal Customers
You can read more of Lisa’s posts on her blog, Everyday Customer Service Excellence


The Trust Voucher
by Steve Farber

Many of us might claim to “empower our teams,” but still get caught up in a faulty, self-sabotaging thought process. Is it possible to extend true trust to your staff? Steve discusses this idea in his latest Extreme Leadership blog post.

Read Steve Farber’s blog post, The Trust Voucher, featured on


Why CEOs Shouldn't Outsource IT decisions to CIOs
featuring Scott Klososky

Scott Klososky, former CEO of three successful startups and author of The Velocity Manifesto: How to Harness Technology, Vision and Culture to Future Proof Your Organization (, says senior management can't become too dependent on technology execs…if they want to keep their jobs.

Read the article, Why CEOs shouldn't 'outsource' IT decisions to CIOs, featuring Scott Klososky

Dig Deeper: Learn 5 Leadership Lessons from Scott’s book, The Velocity Manifesto

The Velocity Manifesto

Online Workshop: Greater Than Yourself, brought to you by G5 Leadership
with Steve Farber

Sign up for Steve Farber’s complimentary online workshop “Greater Than Yourself (GTY)” ( on April 13th at 11 am Eastern.

For more information visit:
Visit and enter the promo code g5gty11 to attend the workshop for free! (Available to the first 100 people who sign up)


Video: The Gifts of Imperfection - PBS Special
with Dr. Brené Brown

Let go of the person you think you're supposed to be, and embrace who you really are. Dr. Brené Brown’s PBS special, “The Gifts of Imperfection: Living with Courage, Compassion & Connection,” premieres in March 2011. Check your local listings at "The Gifts of Imperfection" National PBS Schedule or

Watch a video clip of Brené’s PBS Special: The Gifts of Imperfection: Living with Courage, Compassion and Connection

Dig Deeper! Download Brené’s audio book, The Gifts of Imperfection, for free and listen on your iPod or MP3 player. Learn more at


Helpful Resource

Poll Everywhere
from MPI

Mobile polling applications are becoming more popular versus the more expensive audience polling keypads. One such mobile application is Poll Everywhere.

Poll Everywhere is a simple text message voting application that works well for live audiences. People vote by sending text messages (or using Twitter) to options displayed on-screen. The poll that is embedded within the presentation or web page will update in real time.

Learn more about Poll Everywhere on MPI’s online publication, One+, March/April 2011
Visit the FAQ page:


Rave Reviews
Desi Williamson
“Desi Williamson is a true professional dedicated to his craft and committed to inspiring, entertaining and energizing his audience. He is a gifted and powerful storyteller, a funny and engaging speaker, and a natural motivator – his story is one that simply needs to be heard. I look forward to working with him in the future (we have already confirmed him on future agendas) and give him my full recommendation as a speaker – he’s one of the best.”
Peter Vidmar
"Truly, the pleasure was all ours! I heard nothing but rave reviews from our participants who absolutely loved your message and you. It was a great start to a spectacular event and you set the tone for the rest of the conference…Thank you so much for your articles… we’ll certainly use them throughout the year. It’s a very nice take-away both for our members who were with us in Las Vegas and those who were unable to come… I deal with a reasonable number of speakers – and you are now one of my top favorites. You have a very good sense of your audience, you take time to prepare, and you have the finely honed capability to hold the audience in your hand.”
~Association of Destination Management Executives
Read the rest of this month's Rave Reviews!

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